Partner Help
What is ExportRim Partner Program?
The Partner Program is to cooperate with global trade professionals that can offer import, export, and related professional services to users of ExportRim's platform.
What partner services can I offer on ExportRim?
Commercial services that are directly related to global trade. Our partners can offer the following:
- Trade execution such as customs clearance, logistics, and warehouse, fulfill country-specific requirements, etc.
- Distribution and retail channels arrangement
- Business development and management
- Trade event representation
- Marketing and sales
- eCommerce management
- Finance, legal, and administration
- Production planning and development
How to apply to be a partner?
To apply for the Partner Program, please follow the steps below:
- Go to the Partner Program page.
- Click 'Apply Now' to access the application request form.
- Complete the form with as much detail as possible.
- If your application is accepted, you will receive a link and referral code to sign-up.
What are the steps to sign-up as a service partner?
You will need to be referred by another partner or submit an application request (as mentioned above). Once you receive an invitation link, please follow the steps below:
- Click the invitation link to access the sign-up page.
- Complete the sign-up form with as much detail as possible.
- Check your email to verify your application.
- Sign in with your email and password to check your application status.
- ExportRim will review the application for approval. If the information is not complete, you will receive a notification to complete them.
- You will have full access to the partner console once your application is approved.
Why is my profile not listed in the service partner directory?
Your profile will be listed after approval. Make sure you set the display ‘on’ by editing your profile.
How do I edit my profile?
Sign in to your account. Select ‘Partner’ > ‘Profile’ on the left menu to edit your profile.
When do I get paid?
Once you complete your work, the client authorizes ExportRim to release the payment to you. You will receive the net amount based on your partner level.
Can I cancel a project before completion?
You can try to ask for a time extension before canceling a project. If you really need to cancel a project, you will not receive any payment for the work you may have done partially. Cancellation without a good reason can also affect your service ranking.
How many projects can I work on at the same time?
You can work on a few projects simultaneously as a virtual representative. You must ensure your quality of work for every client.