Frequently Asked Questions
How can ExportRim help my business?
Language barrier is the most challenging barrier to reach key Asian decision makers. ExportRim platform allows you to post information in different Asian languages and can you can help you to communicate, follow-up and take orders.
How much does it cost to register?
You can refer to membership pricing for more details.
How to become a member?
If you receive an invitation, you can click the link in your email invitation to get started.
You can also sign-up as a new member:
1) Complete the online form
2) Choose a plan
3) Enter a referral code (optional)
4) Click the "Sign Up" button
How to cancel my account?
Go to the bottom of the Profile form page and click "Cancel my account".
Why is my account terminated?
Misuse can include but not limited to false business listings, spam messages, bad business ratings and posting of misleading information.
You can contact us if you think that someone violated the rules without your knowledge.
ExportRim reserves the rights to review all your histories to re-activate an account.
How to list my company?
Only manufacturers, producers or exporters can list their company information.
You can add your company in your account. Please refer to the User Guide for more details.
Do I have to register to view listings?
Yes. After you register, you can view listings, opportunities and information to make new business contacts.
Can I list in multiple languages?
You can list in all the languages supported on ExportRim.
We recommend you to use professional translation service to ensure proper writing to each target market.
Please refer to the User Guide to add your listing in different languages.
What is the difference between a basic and featured listing?
A basic listing is usually used by small business to reach other small businesses.
A featured listing provides comprehensive details with multiple images upload.
Both type of listings use our standard layout to allow easy readability on both online and mobile platform.
Why my company is not listed?
Only exporters are listed. Make sure you check the "Export" checkbox to indicate that you are an exporter.